Customer feedback

We guarantee that all our feedback is genuine and can only be submitted by people who have booked through our websites.

Mrs Deborah Moysey (Braid Hills Hotel, Edinburgh, October 2011): Staff excellent very helpful

Mr Geoff Fisher (Strathallan Guest House, Edinburgh, September 2011): Very handy for city centre and university, and easy to find. Ensuite bathroom was certainly compact (just a comment, not a criticism), otherwsie everything was excellent, especially the quality of the bed, and the food and service at breakfast. Highly recommended. An inconsiderate guest did block us in with her car when we were leaving in the morning, though, which took a while to get sorted.

Ms Paula Pope (Holland House, Edinburgh, August 2010): Reception service good- just a bit more direction as to how to find the room would help. I was given a room in Holland B and initially wandered round trying to get into that building. Otherwise OK and would recommend the institution.

Mrs S Nicholls (Masson House, Edinburgh, August 2010): Excellent acconmodation in Edinburgh, ideal location with easy access into the city and the surrounding countryside. The room was very clean and comfortable and the breakfast was exceptional, such a choice and variety. We also purchased evening meals at the venue and they were also very good value. We will certainly consider university accomodation in the future.

Sarah Hubbold (Baird House, Edinburgh, August 2010): I've already filled in a form which I found in my room and handed in at the desk. More detailed information would be helpful, but I was generally impressed and felt it was an excellent venue from which to experience Edinburgh and the festival.

Margarita Mariñelarena (Holland House, Edinburgh, August 2010): I would like to put special emphasis on the amability and professionalism of the staff at reception. They have been most helpful.

Joanna Dunlop (Chancellor's Court, Edinburgh, August 2010): We were very impressed with the standard and enjoyed the atmosphere at the Pollock Halls with all the visiting tourists.. Convenient bus service nearby too was a bonus.

Erika Hülzburger (Holland House, Edinburgh, August 2010): I was very pleased and enjoyed my stay. I definitely plan to be back, possibly next year for the festival.

Julianna Lancaster (Baird House, Edinburgh, August 2010): Thank you, very enjoyable stay. Would book with you again. Julianna Lancaster

William Watson (Baird House, Edinburgh, June 2010): Excellent stay, thanks.